This Refund Policy applies exclusively to Paid Training Programs (Yoga, Exercise, Wellness) purchased through ponnurigopiekrishna.in.

Our eBooks, Journals, Articles, and Community Projects are provided 100% free of charge. Since no payment is collected for these digital goods, they are not subject to this refund policy.

We want you to be completely satisfied with your training program. However, due to the instant access provided to digital course materials:

• 7-Day Window: All refund requests must be submitted within 7 days of the date of payment.
• Late Requests: Requests received after this 7-day window will not be eligible for a refund under any circumstances.

If a refund is approved within the eligible timeframe, a standard 20% deduction will be applied to the refund amount.

• What this covers: This deduction covers non-recoverable costs incurred by us, including payment gateway processing fees, applicable taxes, administrative costs, and access provisioning.
• Processing: The net amount (after the 20% deduction) will be processed back to your original payment method within 3-5 business days.

Refunds will be strictly denied in the following circumstances:

• If the request is made after the 7-day window.
• If you have downloaded or accessed more than 50% of the training program materials.
• If the account has been terminated due to violation of our Terms & Conditions (e.g., sharing copyrighted training materials).
• If you simply change your mind after the cooling-off period.

To cancel your enrollment and request a refund, please follow these steps:

• Email us directly at info@ponnurigopiekrishna.in.
• Use the subject line: "Refund Request - [Your Full Name] - [Program Name]".
• Include your payment receipt/transaction ID.

Our team will review your request and respond within 48 hours to confirm eligibility.

If you are dissatisfied with the refund decision, you may escalate the issue to our Grievance Officer. All disputes shall be resolved in accordance with Indian law, and the courts of Vijayawada, Andhra Pradesh shall have exclusive jurisdiction.

Grievance Officer Contact:

info@ponnurigopiekrishna.in